Menu of Services

• HIS and HIT Consulting
• ASP Clinical and Business Application Solutions
• Front End Technical Hardware Implementation and Support Services
• Server & Data Center Hosting Services
• Network & Infrastructure Services
• 24/7 Customer Support Center for all CPS supported technologies

CPS specializes in Healthcare services and solutions to help you manage the challenging demands of your business now and in the future. Our full ranges of Technology Services include the following:

HIS and HIT Consulting and Training:

• HIS and HIT Procurement & Contract Negotiation Services
• HIS and HIT Project Management
• IT Auditing
• Vendor Management
• Allscripts Enterprise EHR Training
• Centricity Group Management Training
• Clinical workflow assessment and redesign around CPS Supported Clinical Applications

ASP Clinical and Business Application Solutions:

• ASP Centricity Group Management Product Suite (Implementation & Support)
       - Ingenix Claims Manager/Claims Scrubber
       - Centricity Analyzer/Cognos reporting
       - Automated Call Reminders
• ASP Allscripts Enterprise (EHR) Product Suite (Implementation & Support)
       - Voice Recognition software
       - MedQuist Transcription
• Interface Management
• Clinical HL7 interface development
• Database design & System Administration for Clinical Applications
• Support of Microsoft Office products
• MS Exchange (Outlook email)
• PACS Implementation and Support
• Implementation of 3rd Party Clinical and Business Application technologies
• Training for CPS supported Clinical and Business Applications at CPS training facility
• Online learning centers for supported Clinical Applications

Front End Technical Hardware Implementation and Support Services:

• Desktops & Mobile Carts(Windows & Mac)
• Mobile devices (laptops, tablets, convertibles, PDAs, cell phones)
• Thin Client devices (Wyse Terminals)
• Ergotron kiosk configuration and installation
• Electrical Engineering and installation
• 3rd Party Device (assessment, testing and installation)
• Scanners & printers
• Telephony devices (Standard & VOIP)

Server & Data Center Hosting Services:

• ASP Data Center Hosting for Clinical and Business Applications
• Datacenter redundancy and automated back-up solutions
• Disaster Recovery (secondary Datacenter)
• Server Implementation and Maintenance
• Database design and administration
• Firewall and proxy server solutions
• System upgrades and data migrations
• SAN data storage & file share solutions
• Website design and hosting
• Virtual Server solutions

Network & Infrastructure Services:

• Architecture design & implementation for private Local and Wide Area Network (LAN & WAN)
• 24/7 WAN monitoring and support
• Active Directory design and migration
• IT Governance/ Infrastructure Management
• Secure network computing
• Internet and network security
• Internet Management & Monitoring
• VPN services
• Citrix application access solution
• 24/7 remote connectivity access to Clinical & Business applications (securely anywhere you have internet access)
• Network cabling
• Cisco and Nortel Wireless solutions (Implementation & Support)
• Voice Over Internet Protocol (VOIP) (Implementation & Support)
• Support of Managed Telephone systems

24/7 Customer Support Center for all CPS supported technologies, 24/7 support includes:

• Centralized Customer Support Center from 7:00 AM until 6:00 PM (Business Hours)
• Emergency Beeper Support from 6:00 PM until 7:00 AM (After Business Hours)
• Customer Support Portal
• CPS Website (Clients Only)