Network Management & Support
As the experts in Network Management
and Support, we recognize the importance of staying connected to
your clinical systems. CPS possesses the right technology, operational discipline, procedures, and solutions to
support and manage your critical applications. We remove the burden of the infrastructure management and ensure that your
applications are operational, with the environment we create to support your needs.
We ensure that the desktop and mobile community have zero downtime and have the tools needed to be productive. This measurement of success is a goal that our CPS Technical Engineers strive for every day. Needing access to clinical systems, business systems, email, and internet has created a demand to use devices, literally 24x7.
Clinical and business applications are the backbone of Medical Practices today. By having CPS manage the infrastructure that supports the application(s), practices can concentrate on patient care, while having absolute confidence that the backbone of the practice is being managed and supported successfully.
We take pride in our Technical Support Engineers as being knowledgeable, friendly and
thorough. We are straight forward with what the issues are and if appropriate, educate
users on the issues and how to avoid the same problems in the future. Our engineers have the latest secure remote access tools to support our user community.
We can even provide support for remote or travelling users as necessary. All that is
needed is access to the Internet and we’re able to support users wherever they may be.
Through the CPS strategic partner channel, we work with industry leaders including Cisco, Dell, Microsoft, EMC, Citrix, VMware and AT&T. Our partnerships allow CPS to provide the medical community with best of breed solutions for a nominal cost.